Returns & Exchanges
At Milliard Brands, we stand behind the quality of our home essentials and want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.
Attach the Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your box.
Drop Off and Refund
Hand off your package at any authorized carrier location; once we receive and inspect the item, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing