Frequently Asked Questions
Everything you need to know about Milliard Brands and our home essentials.
What is the standard shipping time for furniture and home goods?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home decor and bedding?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unused items in their original packaging for a full refund, minus shipping costs.
Do Milliard Brands products come with a warranty?
Yes, all our products are covered by a limited 1-year manufacturer's warranty against defects in materials and workmanship to ensure you receive the highest quality for your home.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced and safe?
We prioritize safety and sustainability. Our textiles are OEKO-TEX certified where possible, and our foam products are CertiPUR-US certified to ensure they are free from harmful chemicals.